> For the complete documentation index, see [llms.txt](https://partner-docs.covergenius.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://partner-docs.covergenius.com/xclaim/claims/get-claim-action-items.md).

# Get Claim Action Items

## Get Claim Action Items

<mark style="color:blue;">`GET`</mark> `https://api.xclaim.xcover-staging.com/partners/{partnerCode}/claims/{claimUuid}/action-items`

Retrieve pending action items for a claim. Call this endpoint to determine what action is needed to progress the claim.&#x20;

Currently supports `document_request` action items, which represent documents that need to be uploaded or re-uploaded. The `pendingActions` array will be empty for claims with no outstanding actions or for action types not yet supported.

**Access:** This endpoint requires the `partner-action-items-access` attribute to be enabled for your partner account. Contact your CSE to request access.

**Path Parameters**

| Name                                          | Type   | Description                                                 |
| --------------------------------------------- | ------ | ----------------------------------------------------------- |
| partnerCode<mark style="color:red;">\*</mark> | String | Your partner code, eg. XYZ999                               |
| claimId<mark style="color:red;">\*</mark>     | String | UUID of the claim, eg. 9176cdbc-75c8-6q90-5462-9dd72223g201 |

**Headers**

| Name                                            | Type   | Description Á        |
| ----------------------------------------------- | ------ | -------------------- |
| Authorization<mark style="color:red;">\*</mark> | String | Bearer {{JWT token}} |

{% tabs %}
{% tab title="200: OK" %}
{% tabs %}
{% tab title="Response" %}

```json
{
  "data": {
    "claimId": "9826cebc-75c8-4a21-8472-9dd72223a201",
    "claimReference": "KGLNQ-LUUGY-CLA",
    "statusCategory": "Action Required",
    "pendingActions": [
      {
        "actionType": "document_request",
        "sectionFieldId": "96d4187c-bd99-45f5-b42f-146c4d00318f",
        "sectionFieldName": "proof_of_damage",
        "sectionFieldLabel": "Proof of Damage",
        "requestTypeName": "reupload_required",
        "requestTypeLabel": "Reupload Required",
        "reasons": ["Image is blurry, please provide a clearer photo"],
        "createdAt": "2026-02-20T10:00:00+00:00"
      },
      {
        "actionType": "document_request",
        "sectionFieldId": "2daf60e3-cd8c-4b7b-806e-9ad561e8ef6f",
        "sectionFieldName": "invoice",
        "sectionFieldLabel": "Invoice",
        "requestTypeName": "new_document_requested",
        "requestTypeLabel": "New Document Requested",
        "reasons": ["Original purchase receipt required"],
        "createdAt": "2026-02-20T10:00:00+00:00"
      }
    ],
    "meta": {
      "totalPendingActions": 2,
      "actionTypes": ["document_request"]
    }
  }
}
```

{% endtab %}
{% endtabs %}
{% endtab %}

{% tab title="200: OK (empty)" %}
{% tabs %}
{% tab title="Response" %}
{% code title="When the claim has no pending actions (e.g. all documents have been provided or the claim is not in " %}

```json
{
  "data": {
    "claimId": "9826cebc-75c8-4a21-8472-9dd72223a201",
    "claimReference": "KGLNQ-LUUGY-CLA",
    "statusCategory": "Under Assessment",
    "pendingActions": [],
    "meta": {
      "totalPendingActions": 0,
      "actionTypes": []
    }
  }
}
```

{% endcode %}
{% endtab %}
{% endtabs %}
{% endtab %}

{% tab title="403: Forbidden" %}
{% tabs %}
{% tab title="Response" %}
{% code title="When the partner does not have the action items access attribute enabled." %}

```json
{
  "type": "exception",
  "message": "Partner does not have access to action items"
}
```

{% endcode %}
{% endtab %}
{% endtabs %}
{% endtab %}

{% tab title="403: Forbidden" %}
{% tabs %}
{% tab title="Response" %}
{% code title="When using a partner code that does not match the authenticated user" %}

```json
{
  "type": "exception",
  "message": "This action is unauthorized."
}
```

{% endcode %}
{% endtab %}
{% endtabs %}
{% endtab %}

{% tab title="404: Not Found" %}
{% tabs %}
{% tab title="Response" %}
{% code title="When the claim UUID does not exist." %}

```json
{
  "type": "exception",
  "message": "Resource not found."
}
```

{% endcode %}
{% endtab %}
{% endtabs %}
{% endtab %}
{% endtabs %}


---

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```
GET https://partner-docs.covergenius.com/xclaim/claims/get-claim-action-items.md?ask=<question>&goal=<endgoal>
```

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