> For the complete documentation index, see [llms.txt](https://partner-docs.covergenius.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://partner-docs.covergenius.com/xclaim/claim-creation-workflows/appendix.md).

# Appendix

#### Feature Flags <a href="#featue-flags" id="featue-flags"></a>

We allow feature flags to be turned on/off using headers following the pattern of

* `x-feature-fnol--name`

where name is a feature. using the strings `on` or `off` to put the feature on or off.

The current available feature flags are:

* `x-feature-fnol--error-shape`

This flag is off by default, and re-shapes the error array in 422 responses for Claim Submission, examples can be seen in the claim submission responses in this documentation

#### Section Field Types <a href="#section-field-types" id="section-field-types"></a>

These are the section field types which are possible in the FNOL

* `string`
  * return a string
* `email`
  * return a string representation of a valid email (eg. "<claims@covergenius.com>")
* `date`
  * return a string representation of a date (eg. "2019-03-25")
* `datetime`
  * return a string representation of a date and time (eg. "2019-09-09 12:15:31")
* `numeric`
  * return a number
* `url`
  * return a valid url
* `boolean`
  * return true or false (JSON boolean)
* `enum`
  * return one of the options for the field (eg: "red")
* `geolocation`
  * return a JSON object with latitude and longitude properties
* `file`
  * return array of file UUIDs, obtained from the file upload endpoint
* `set`
  * return an array of selected options for the field
* `country`
  * return a ISO 3166-2 country code (eg. "AU")
* `currency`
  * return a ISO 4217 currency code (eg. "AUD")

#### Section Field Validations <a href="#section-field-validations" id="section-field-validations"></a>

These are the validations currently supported for a section field.

* `length`
  * how short/long a `string` field should be
  * options: `min`, `max`
* `numeric`
  * how low/high a `numeric` field should be
  * options `min`, `max`
* `multiselect`
  * how many items should be included in an array (used with `set` fields)
  * options `min`, `max`
* `float`
  * `numeric` field should include decimal(s)
  * no options

#### Status Categories / External Statuses <a href="#status-categories--external-statuses" id="status-categories--external-statuses"></a>

All claim statuses are grouped into a finite set of what we call "external statuses" or "status categories", that are used for easier communicating the status of a claim. The following is the list of these statuses:

* Submitted
* Under Assessment
* Action Required
* Payment Processing
* Payment Complete
* Processing
* Declined
* Settled
* Duplicate Claim
* Under Review
* Closed
* Withdrawn

Typically claims are typically considered completed when they are either in `Declined`, `Settled` or `Payment Complete` status - but in reality, it could be some othe other less common ones such as `Closed` , `Withdrawn` or `Duplicate Claim`.

Whether a claim ends up going through `Payment Complete`or `Settled` largely depends on whether it is paid online or offline.

Due to the nature of insurance claims, most claims do not truly become "closed" for a long period of time (ie. while the policy is in effect). Some of these other statuses are there to capture various edge cases.


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