# Parcel / Shipping

Shipping services and platforms offering parcel shipping, or marketplaces connected to 3rd party logistics services (3PL's) can enable the offer and or attachment of parcel insurance policies in the purchase path. Commonly, partners will integrate XCover using two key purchase process API calls: [create offer](https://partner-docs.covergenius.com/offers/api/reference/create-offer#post-partners-partner_code-offers) and [confirm offer](https://partner-docs.covergenius.com/offers/api/reference/confirm-offer#post-partners-partner_code-offers-offer_id-confirm).\
\
:bulb: See a collection of common requests for this integration type, by contacting your CSE.\
\
Many integrations follow the below high level flow of events:

<figure><picture><source srcset="/files/MFs0WzXq7i0NnVEI1M4u" media="(prefers-color-scheme: dark)"><img src="/files/NhUzfBzMHC4u9j0wh6WU" alt=""></picture><figcaption></figcaption></figure>

1\. User creates a shipment order\
3\. Partner platform sends an [offer payload](https://partner-docs.covergenius.com/offers/api/reference/create-offer#post-partners-partner_code-offers) to the create offer endpoint\
4\. User selects offer product/s\
5\. User pays for shipment and offer - this is often a debit of merchants shipping account wallet\
6\. Partner sends a [confirmation request payload](https://partner-docs.covergenius.com/offers/api/reference/confirm-offer#post-partners-partner_code-offers-offer_id-confirm) to the confirm offer endpoint\
7\. Confirmation of the coverage is presented to the user

#### Post sale processes

[Cancellation](/offers/guides/purchase-workflow-overview/cancel-booking.md)\
In the event that a shipment label is not collected, and rendered void by the platform (within appropriate timeframes) the policy booking may be cancelled.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://partner-docs.covergenius.com/offers/vertical-examples/parcel-shipping.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.