For the complete documentation index, see llms.txt. This page is also available as Markdown.
Parcel / Shipping
Total Shipping Insurance - Offered to Merchants or Consumers
Shipping services and platforms offering parcel shipping, or marketplaces connected to 3rd party logistics services (3PL's) can enable the offer and or attachment of parcel insurance policies in the purchase path. Commonly, partners will integrate XCover using two key purchase process API calls: create offer and confirm offer.
💡 See a collection of common requests for this integration type, by contacting your CSE.
Many integrations follow the below high level flow of events:
1. User creates a shipment order
3. Partner platform sends an offer payload to the create offer endpoint
4. User selects offer product/s
5. User pays for shipment and offer - this is often a debit of merchants shipping account wallet
6. Partner sends a confirmation request payload to the confirm offer endpoint
7. Confirmation of the coverage is presented to the user
Post sale processes
Cancellation
In the event that a shipment label is not collected, and rendered void by the platform (within appropriate timeframes) the policy booking may be cancelled.
